Problem reported by Aron Johnston 11 years ago
Hi I am not sure if my clients are receiving their invoices via email automatically, Rosco Training is constantly asking for her invoices. I have set the reminder settings to opt in, created the recurring invoice and automatically made it mark as paid.
Please help me out here, as it's driving me crazzzzyyyy! Cheers Aron
SolvedHi Aron,
The email is contact support Once you send the ticket through to us someone will be able to check if indeed everything is configured correctly. If anything further needs to be done we will keep you updated.
Many Thanks
Chris
Hi Abdul, please can you send me the support email to get this checked? Thanks A
Hi Aron,
Perhaps you can ask your customer if they have actually received the email as I have checked the settings on your account and it seems everything is set up correctly and she should be receiving them. Alternatively you can also opt yourself in to receive a copy of emails so you know that they have definitely been sent.
If they are saying they are still having problems with this, you can send this issue through as a Email/ Ticket and we will pass this onto our developer's to have a look at.
Kind Regards,
You must 