How to change an invoice from 'paid' to 'unpaid'?
Question asked by Chris Harman 9 years ago
Hi We have allocated payments incorrectly and need to change an invoice status, from 'paid' to 'unpaid' - How can we do that?
- Go into the invoice in question
- Scroll to the bottom
- Delete the payments that have been allocated (red X against the amounts bottom left)
Best answerThanks for your reply - I have payment history, but no 'red x' to delete the payment?
Worked it out - Select payment ID, then select 'delete' the en select 'delete payment' Thanks
Ok, it's just the one payment (I presumed more than one had gone against the invoice/bill)
Click on the payment ID.
Delete
Delete payment (unless you need to delete the bill/invoice too)
Great minds...
You must 