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Edit invoice & payment included on VAT return

Question asked by Elizabeth Simon 4 years ago

Hi,

We received a credit of £70 from a company who had accidentally charged us twice for something.

The credit was posted to Clearbooks as a receipt into our bank account and was allocated against a purchase invoice. When doing the posting, our bookeeper incorrectly told Clearbooks that the credit included VAT, when in fact it didn't.

I now need to reverse the payment and invoice so that I can repost it without the VAT. However, the transaction has already been included on a VAT return so Clearbooks won't let me do anything.

Can anyone help please?

Thank you

1 Reply

Hi Elizabeth,

Apologies for the delay in response.

To reverse or make any modifications to any transactions registered on a generated VAT return, you first need to delete the VAT return to release the transaction allowing it to be edited. This would have to be done before the VAT return has been submitted.

If the VAT return has already been submitted then you will need to create a refund. The best way to do this would be to the find the invoice/bill in question, select the copy option and create the fund to the desired value.

Thanks, Theo

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