customer prices to delete
Question asked by Mr Sukumar Amin 9 years ago
How do i delete wrong prices for sales invoice?
Sorry Sukumar,
I'm still not 100% sure what customer prices you are referring to - where in the system did you set up the prices for the customer - was it in Tools>Stock?
On this menu you can add new stock/default invoice items as per below:
Which you can then select from on invoices like so:
Are these the customer prices you are referring to?
Best answerHi John
Thank you so much. These are the one i am looking for.
Regards Sukumar
Hi John
Thank you. let me explain you in detail. I have one customer example- Name of customer is Lincoln, We have set up prices for the customer, I have raised the invoice as well.than i realized prices which i have set up in the clear book is wrong. Now i want to set up new prices for the Lincoln. Do i have to delete customer? and set up new customer with new prices or i can delete the wrong prices and set up new prices? i have tried to look in clear book guide, but i could not find it.
Regards Sukumar
Thanks Sukumar,
I think it might be easier to advise you best if you send us a ticket with your account details and an example customer on your account you would like to change the prices of. Would it be possible to raise a ticket as per the guide below and I will investigate and get back to you ASAP.
https://www.clearbooks.co.uk/support/guides/getting-started-2/ask-support-within-clear-books/
Hi John
I meant i have saved all the prices for my one of the customer. After i raised the invoice i have realized prices are wrong. I want to create new prizes, I know how to create new prizes, but before i create new prizes i want to delete wrong prices for customer. Please can you guide me?
Regards Sukumar
Hi,
Do you mean one of the sales line items on the sales invoice is the incorrect amount? Is the sales invoice paid or unpaid? Also has it been included on a VAT return?
You must 