Allocations

Question asked by Marian Deenihan 8 years ago

I have just noticed a receipt received in November has been processed through the bank account but has not been allocated to the invoice, have tried to allocate to the outstanding invoice but it says there is no cash to be allocated. Tried to void the receipt and re post but cannot do as November accounts are now vat reconciled. How can I correct so the cash gets allocated correctly and the invoice shows as paid?

1 Reply

Hi Marian,

Would it be possible to send the details to contact support so that we can investigate on your account?

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