Question asked by Michael Joseph Wdowiak Beijer 8 years ago
When importing a list of customers (as a UTF-8 CSV file, with BOM), special characters are getting garbled. Is there a trick to make this work?
e.g.: ACT Fachübersetzungen GmbH -> ACT Fachübersetzungen GmbH etc.
Michael
Hi Michael,
I've run some test imports but was unable to replicate the issue.
Are you able to send in the file you're trying to upload to contact support so that the issue can be investigated further?
Best answerHi Michael,
I'll check with our development team to see if there is anything we can do to prevent this. I'll let you know as soon as we have any further information.
Thanks!
Working as a translator, it is a problem I often come across in my daily life/work, and usually means part of a program is not able to handle Unicode/UTF-8 properly.
Hi Michael,
I've run some test imports but was unable to replicate the issue.
Are you able to send in the file you're trying to upload to contact support so that the issue can be investigated further?
Best answerHi Michael,
I just sent a copy of the file to support!
Best wishes,
Michael
You must 