You cannot reconcile a payment to a PAY or REC?

Question asked by Paul Walpole 8 years ago

Hi

I've just had this message when trying to reconcile my bank statements?

I'm a bit confused as it happens when trying to explain commission income from my bank and paying out to a salaries account?

Can someone help explain why this is and how I reconcile these with the imported bank statement.

Cheers

1 Reply

I'm afraid that's right, if you generate your own bank money in/out from the bank screen, or the Sales/Purchases > Money in/out screens, they are invisible when subsequently importing a bank statement.

What most people do therefore is to upload bank statement manually, or via Yodlee, on a regular basis and explain the transactions directly from there or enter invoices/bills to record the income and expense and pay them off via Quickpay or via bank import.

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