How do I leave?

Question asked by Daniel Dainty 7 years ago

Hello,

This is more than just a "how do I close my account?"

I have merged my business with someone else and my own limited company is no longer trading as such, therefore I need to stop paying for things from it including things like clearbooks.

Do I need to retain my data? If so, how? How do I download all of my invoices, expenses, receipts that I've uploaded, etc etc?

Best wishes

Daniel

1 Reply

Hi Daniel,

Yes, you will need to retain your data for your records. To export information from Clear Books, please go to Tools> Export> Export. There, you will be able to select each area and timeframe for download (into a spreadsheet). Attachments cannot be exported.

https://s3-eu-west-1.amazonaws.com/uploads-eu.hipchat.com/36185/4243934/9H8Yt30g5caad9O/upload.png

Once you have done that, you should close your account by going to the building symbol in the top right and clicking on Account> Close account.

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