purchase cr note VAT return error

Question asked by Rachael POTTER 8 years ago

why when I run a VAT return does the negative VAT on credit notes not show on the returns? cr notes have been allocated against invoices which do not show on report either? cr note and pur document have diff VAT values (due to CIS being incorrectly processed on original docs) so should be a net difference to VAT figure and value exc vat

1 Reply

Hi Rachael,

If you can send the credit note and invoice codes in question and your account information to Support@clearbooks.co.uk.

Then I can investigate your issue.

Thanks, Theo

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