Bills
Question asked by Alison Hurley 8 years ago
I have created a number of bills in error. I have voided them but they still appear in the unpaid bills screen and on my dashboard. How can I rectify this? thanks
When an invoice is edited the old version of the invoice is sent to the void list and the new one (containing the updated information) is placed on the unpaid list.
The initial invoice was created at 11:43, this was then edited at 12:43 which is why the invoice is represented in both lists. This can be observed in the audit log on pages 3 & 1 respectively. The Audit log can be accessed by heading to Reports > All Reports > Audit log.
If you still desire to void this invoice, then this can be done by heading to the invoice and selecting the Void button.
I hope this provides some clarity, Theo
Best answerHi Alison,
Could you provide some examples of unpaid bills that you have attempted to void?
Thanks, Theo
Copy VPUR000024 Invoice date 01 Oct 17 Project 46 Berry Road Summary
Inv # / Ref
Invoice status voided Transaction 52 Supplier Toolstation Contact (No Name Given) Address (No Address Given) Item Details Account Qty Unit price Net VAT Sub total 1 Materials materials Materials 1 50.67 50.67 10.14 60.81
NET
£50.67
VAT
£10.14
GROSS
£60.81 Add a note Create recurring template Terms Privacy © 2017 Clear Books plc
they appear in both unpaid and void lists
When an invoice is edited the old version of the invoice is sent to the void list and the new one (containing the updated information) is placed on the unpaid list.
The initial invoice was created at 11:43, this was then edited at 12:43 which is why the invoice is represented in both lists. This can be observed in the audit log on pages 3 & 1 respectively. The Audit log can be accessed by heading to Reports > All Reports > Audit log.
If you still desire to void this invoice, then this can be done by heading to the invoice and selecting the Void button.
I hope this provides some clarity, Theo
Best answer
You must 