Question asked by Bruno Cantarelli 8 years ago
My question is: How to allocate a payment made in pounds to a bill which is in euros?
The bill is from an EU supplier, so it's all in euros with 22% vat. The payment was made with an English card, so in pounds. I can't find how to allocate it to the the bill.
I'd be grateful of some advice.
Hi Bruno,
In this case, you should head to Purchases > Unallocated Payment > Fill in the details of the GBP payment > Hit Confirm. On the next page, ensure that GBP currency is selected and allocate the payment to the relevant bill. Please see the example below:
Please let me know if there are any further queries.
Tommy
Best answerGood morning Tommy,
Thank you for your reply.
I did as you said, but it didn't work. This is the result: I still can't allocate because the amounts are different.
Regards,
Bruno
Hi Bruno,
Is there an error message when you click Allocate? The amount of the payment and bill would be different as the exchange rate for each day differs, usually you would FX write off the difference. This can be done by clicking into the relevant bill number, scroll down to the payment history, click Options and select FX and write off the difference.
Thanks,
Tommy
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