Bill number reset to 1

Question asked by Graeme Thompson 6 years ago

Just created a new bill and was met with a red warning saying that Bill number must be unique. Only then did I notice that the bill number was 1. Any idea why it has reset?

2 Replies

I have tried this on your account and it seems to be defaulting to the next number in the incrementation.

Has this only happened once?

I cannot see a reason as to why this happened as there are no obvious gaps in your numbering and your settings show that it began at 1. Perhaps it was just a one-off glitch but please let us know if it happens again.

It's only happened once & I corrected it as soon as I noticed.

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