Reconcile imported statement entries with an invoice

Question asked by Karen Aspinall 6 years ago

How do I reconcile 2 entries imported from a bank statement that add up to / refer to one invoice ?

3 Replies

Ah I see - I don't suppose it would be possible to email contact support with the details so that we can investigate on your account?

Hi Karen,

You can link the first payment to the invoice which will mark the invoice as part paid - the video below should explain how to do this:

https://www.youtube.com/watch?v=MudfMmjb4GQ

Once you have done this you can link the 2nd payment with the same method

Hi John I can and have reconciled most of my payments imported from my first bank statement, to my created paid bills when they match ... but he transactions that left that I am struggling with are when 2 imports e.g. £96.00 and £2.64 which belong to one created bill for £98.64 therefore when I click on explain for the £96.00 import no suppliers for this amount come up?

Ah I see - I don't suppose it would be possible to email contact support with the details so that we can investigate on your account?

Reply to this question

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are