Reconcile imported statement entries with an invoice

Question asked by Karen Aspinall 6 years ago

How do I reconcile 2 entries imported from a bank statement that add up to / refer to one invoice ?

3 Replies

Ah I see - I don't suppose it would be possible to email contact support with the details so that we can investigate on your account?

Hi John I can and have reconciled most of my payments imported from my first bank statement, to my created paid bills when they match ... but he transactions that left that I am struggling with are when 2 imports e.g. £96.00 and £2.64 which belong to one created bill for £98.64 therefore when I click on explain for the £96.00 import no suppliers for this amount come up?

Hi Karen,

You can link the first payment to the invoice which will mark the invoice as part paid - the video below should explain how to do this:

https://www.youtube.com/watch?v=MudfMmjb4GQ

Once you have done this you can link the 2nd payment with the same method

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