Reconcile imported statement entries with an invoice
Question asked by Karen Aspinall 6 years ago
How do I reconcile 2 entries imported from a bank statement that add up to / refer to one invoice ?
Ah I see - I don't suppose it would be possible to email contact support with the details so that we can investigate on your account?
Best answerHi Karen,
You can link the first payment to the invoice which will mark the invoice as part paid - the video below should explain how to do this:
https://www.youtube.com/watch?v=MudfMmjb4GQ
Once you have done this you can link the 2nd payment with the same method
Hi John I can and have reconciled most of my payments imported from my first bank statement, to my created paid bills when they match ... but he transactions that left that I am struggling with are when 2 imports e.g. £96.00 and £2.64 which belong to one created bill for £98.64 therefore when I click on explain for the £96.00 import no suppliers for this amount come up?
Ah I see - I don't suppose it would be possible to email contact support with the details so that we can investigate on your account?
Best answer
You must 