Delete accounts

Question asked by Rob Wright 2 years ago

Is it possible (or desirable) to delete unused 'Bank accounts' so they don't appear in name searches?

5 Replies

Hi Rob,

You can delete bank accounts under Money > Bank accounts if no transactions were previously posted, otherwise, you must archive the bank account.

Tommy

Hi Rob,

Could you submit a ticket by heading to the Need Help? button located at the top right > Send us a message with an example archived customer please?

Tommy

I have archived a group of customers, but they still appear on the 'sales' dropdown boxes. You said "would not appear on any contact dropdown searches." That's rather pointless!

Hi Rob,

Unfortunately, the archived contact will still appear on the main navigation search, but would not appear on any contact dropdown searches.

Tommy

But the customer or bank names still appears when a search is done, even if they are archived.

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