HMRC link
Question asked by Robert Johnson 3 weeks ago
I am registered for MTD but the Dashboard is stating Status unknown whilst the MTD panel says i am registered?
Hi Robert,
There are 3 reasons for why HMRC may not make your MTD Tax Information available:
- Wrong NI number - please double check your NI number is correct.
- Not registered for MTD - you can check this by attempting to sign up again with HMRC.
- Wrong HMRC account linked - you must ensure you use the same HMRC account you used to sign up to authorise.
Tommy
Hi My NI number is correct I have access to MTD on my HMRC account
HMRC account - is that my UTR? If so how do I check this within Clear Books?
Hi Robert,
Your HMRC account relates to your Government Gateway user ID. You can check this by logging into your Government Gateway and ensure you can see your income sources. Once verified, you can then head to your Clear Books dashboard > MTD for income tax > Deauthorise and Reauthorise with that Government Gateway User ID.
Tommy
You must 