User Name
Question asked by Bibi Eldred 11 years ago
I am able to update my email address to my new name but cant see anywhere to change my actual user name?
It's all done Leanne. When you now log in you should see your married name.
Please let me know if you have any other queries.
Chris
Best answer
Hi Nicola,
Probably best to raise a ticket bout this - which I think you did. We can change user names in our admin.
Hi
We have an email accounts@solosupportservices.co.uk that was assigned to me Nicola Barnard, but now I have my own email address nicolabarnard@solosupportservices.co.uk and would like Sarah Banks to now be associated with accounts@solosupportservices.co.uk. How can I amend this?
Thanks
No problem, Leanne. You are more than welcome :)
Fantastic, thank you for all your help :)
Yes, both accounts, does this make a difference?
Hi Leanne, Which of your accounts would you like to update this for, is it both?
Hi Chris
Thanks for the reply, unfortunately it doesn't seem right though. I have already changed my email and logged back in numerous times but i still show as my maiden name?
Hi Leanne, On Clear Books your username is your email address. Once in your account you change this in the top right hand corner. The drop down under your name gives you the option to change your email and your password. The next time you log in the new username/email will come into effect. This will also update the email to which any posts are sent.
I hope this clears it up for you.
Chris
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