When using Quick pay on an unpaid invoice the thousand comma is messing up the payment amount

Question asked by David Heath 11 years ago

We are trying to use the quick payment to make a payment on an unpaid invoice and the thousand comma (for example £1,000.00 ) is messing up the payment. As far as I can tell its interpreting this comma as a full stop so instead of £1,000.00 its taking it as £1.00.

If you require any further details please let me know.

5 Replies

Please close this item as I've now created it in the problem area!

Hi Kevin,

Could you send that in as a ticket so we can pass it to the technical team, please?

Chris

This is happening when trying to allocate credit notes just so you know.

file

Haha, and then he scrolls down to the problem section..... :-)

Just tried this in the demo and worked fine so must be something specific to you as opposed to a general issue.

Hopefully one of the tech team will move this over to the problems section to get looked at. In the meantime, it's probably best to drop the comma as a workaround.

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