Take a free trial of Clear Books Or take a look at our new product Clear Books Micro

Payroll - Gross Total Incorrect

Problem reported by Almas Ali 5 years ago

Hi There

It appears if I was to enter an additional pre-tax item i.e. Back Pay the sum of Gross Total is not correct - Tax and NIC is only calculated on Basic Pay. Please see attached screenshots. When I'm process payroll the Gross Total is correct but on the Payslip and in the item line after I have processed the payroll.

For the moment to get around this I have used the sum of both values into Basic Pay.

Please advise.

Kindest Regards

file

file

file

4 Replies

Hi Almas

You have to use the Add Payment button just below the basic pay for the amount to be included as a tax payment. Any additional payments that is made to the employee like back pay in your case would be included here. The second screen you have sent shows that.

The first screen however shows the backpay as "other income" which then means that it has been processed as as post-tax deduction. Hence it is not calculating tax and NI on this.

I tested it on your accounts and see screen shot below. The backpay shows on the payslip.

file

Hope this helps.

Best regards

Latha

Thx Latha

I did take the steps as you mentioned but I took one additional step that seems to mess things up. Just for your info (maybe a bug) after completing the payroll then on the Monthly Payroll screen, I was selecting the employee and then clicking on Process Selected and this seems to mess up the payslip The Gross Column then only shows Basic Pay and the Back Pay moves over to Other Income (Screenshots attached)

file

file

Hi Almas

That is because you have probably processed his pay twice. Just undo and start again.

Simple is to go to the Monthly payroll, select the employee, process the payroll and then click on the payslip.

I have done it on your account to test and I do not get the error you get.

Maybe the help guide will also help to take you step by step.

https://www.clearbooks.co.uk/support/guides/payroll-2/how-to-calculate-payroll-per-employee/

Hope this helps.

Best regards

Latha

You're right, it appears I am processing twice.

Thanks for your help.

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are