Multi-currency Allocation Issue

Problem reported by Sanjay Khatri 8 years ago

Hi,

I am trying to allocate a USD payment to a CHF invoice but unable to do so. The CHF invoice value is 271960.00 whereas USD payment made is 284745.05 as per exchange rate. The error states allocation is more than the invoice value of 271960.00 so it seems it is considering the invoice value in USD whereas it is CHF.

I have made allocation to same supplier previously but never faced such issue. Can you please look into this as a matter of urgency. Attached are images of the issue.

Regards

Sanjay Khatri

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Hi Sanjay,

I've realised that you have created a payment on account for USD as shown in: https://secure.clearbooks.co.uk/scentnessenceukltd/accounting/banking/payment-details/?payment_id=305

There is an easier method of allocating payment without creating a payment on account which can be done by going to Money > Bank Accounts (HSBC - USD) > Money Out (amount: $284,745.05) > click 'Explain money out' > Then put 284,745.05 in the amount to pay off > Click 'allocate to existing invoice'. Please see: https://s3-eu-west-1.amazonaws.com/uploads-eu.hipchat.com/36185/5036251/a51UcQEPn2snxGB/upload.png

With this method, the system will also automatically create the FX write off.

All the best, Theo

8 years ago

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