CIS Verification Issues

Problem reported by Gareth Ricketts 5 years ago

I specifically switched from Freeagent to Clearbooks due to the way CIS is managed, however a few issues already I've noted and also reported by phone but not had a full resolution;

  1. Verifying via Clearbooks doesn't add the subcontractor to the subcontractor list in my HMRC portal, should it?

  2. All subcontractors I have tried to verify so far come back as unmatched 30% rate despite checking via HMRC portal and which they show correctly at 20%

  3. Under 'Tax - CIS - Verification' the subcontractors are showing as 30%, however when I run a CIS report 'Tax - CIS - Returns' they show at the correct rate of 20%

Please advise?

1 Reply

Hi Gareth,

  1. I do not know if this would add it to the HMRC portal. I believe this is one for HMRC.

  2. I believe this is a temporary rate if the verification fails. I would advise checking the verification again.

  3. I am not sure for the reason behind this. If this is still occuring please let us know.

All the best,


Reply to this problem

Attach images by dragging and dropping or upload

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are